Last updated: 24 August 2026
At Bristol Rose, protecting your privacy is an important part of creating a shopping experience you can trust. This Privacy Policy explains what information we collect, why we collect it, how we use it and the steps we take to keep it secure when you visit bristolrose.uk, place an order or get in touch with us.
By using our website and services, you acknowledge the practices described in this policy. If you do not agree with any part of this policy, please do not use our services.
Store name: Bristol Rose
Company name: Bristol Rose
Business address: 81 Plough Lane, London, SW17 0RF, United Kingdom
Email: contact@bristolrose.uk
Information We Collect
Depending on how you use our website, we may collect information you provide when placing an order, including your name, email address, delivery address, billing details and payment information.
We may also collect certain technical information automatically, such as your IP address, browser type, device information and time zone.
In addition, we collect any information you choose to provide directly to us, for example when you contact our customer service team or send us an enquiry.
How We Use Your Information
We use the information we collect to process, prepare and deliver your orders, provide customer support and assist you after your purchase.
We may also use your information to maintain the security of our website, prevent fraud, improve our services and provide a more relevant shopping experience.
We will only send you marketing communications where you have chosen to receive them. You can unsubscribe from these communications at any time.
Who We Share Your Information With
We only share your personal information with trusted third parties where this is necessary to operate our business and provide our services.
This may include payment processors, delivery and logistics providers, ecommerce and technology providers such as Shopify, and other service providers that support the operation of our store.
We do not sell or rent your personal information.
Cookies
We use cookies and similar technologies to help our website function correctly, remember your preferences, understand how visitors use our website and provide content that may be more relevant to you.
You can manage or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect how some parts of our website work.
Your Rights
Depending on the applicable data protection laws, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, restrict or object to certain types of processing, request a portable copy of your data, or withdraw your consent where we rely on consent to process your information.
You can also unsubscribe from our marketing emails at any time.
To exercise any of these rights, please contact us at contact@bristolrose.uk.
If you are based in the United Kingdom, your personal information is protected by applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that personal information relating to a person under the age of 18 has been collected, we will take appropriate steps to delete it.
International Data Transfers
If you are based in the United Kingdom, some of the service providers we work with may process or store your personal information outside the UK.
Where personal information is transferred internationally, we take appropriate steps to ensure that it is handled securely and that suitable safeguards are in place in accordance with applicable UK data protection requirements.
Data Security and Retention
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.
We retain personal information only for as long as reasonably necessary to provide our services, fulfil our contractual and legal obligations, resolve disputes and maintain appropriate business records.
The length of time we keep your information may vary depending on the nature of the information and the reason it was collected.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.
The latest version will always be available on the Bristol Rose website, and we encourage you to review it occasionally.
Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or your privacy rights, please contact us. We will be happy to help.
Store name: Bristol Rose
Company name: Bristol Rose
Business address: 81 Plough Lane, London, SW17 0RF, United Kingdom
Email: contact@bristolrose.uk
Thank you for trusting Bristol Rose with your personal information.